Hyster enjoys a unique relationship with all our clients. We try to produce complete client satisfaction created through world class production. Our objective is to foresee the requirements of all our clients along with deal with them with lift trucks which deliver the reliability, the value and the performance that they demand.
Hyster completely believes in starting with the customer. The company performs annual focus groups and provides on-going voice of customer research which is conducted both on-line and in the field. We have over 400 design engineers to translate that input into smart designs by applying our thorough review gate process. Advanced tools and virtual prototype builds help ensure the best machine practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machines are subjected to physical, environmental and virtual tests, in order to ensure the lowest ownership cost and total dependability. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests happen in real-world customer applications in order to make sure that our products have met our highest standards.
Demand-Flow Manufacturing Which is Smart and Lean
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total client satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
To initiate quality from the beginning, Hyster utilizes an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities such as quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits really hold each and every worker responsible for constant quality, along with the 5s workplace organization in place to help us attain it.
Hyster provides a range of excellent features as standard with all our products. By remaining committed to our focus on both safety and quality, and by being innovative from start to finish, we deliver several of the best material handling machines on the market. These are just a few of the reasons why Hyster has become a leader in the business.